Frequently Asked Questions

Here at Acura of Gainesville, we understand that searching for a new car and trying to find automotive service for your vehicle can be challenging.  There are many underlying factors which can impact your overall experience, so to alleviate some stress, we've developed a list of frequently asked questions that are geared to help you seek out the answers you need when you need them most.

Dedicated to helping drivers from Ocala, Middleburg, and beyond craft their own unique car-buying experience, our professional and friendly staff team here at Acura of Gainesville has the insight that you need to help you understand the process from start to finish.  If you have any additional questions or you require more information, please don't hesitate to contact us or visit us in person here at our dealership in Gainesville.

New Inventory FAQ

Can I be alerted about new vehicles in stock?

If you find a vehicle in our new inventory that you like, be sure to save it and choose to get notifications about its status as it changes over time.  Whether the price changes, it gets moved to another lot, or it gets sold, we'll alert you to make sure you're in the know at all times.

What if I can't find what I am looking for?

If you can’t find what you're looking for, our friendly staff team will be there to assist you.  Professionally trained to give you the insight that you need when shopping for a new vehicle, our associates are more than willing to help you throughout the entire process.

Who can I talk to about buying a new car?

We encourage drivers from Lake City, FL who are looking to buy a new car to ask to speak with a member of our sales team to help them not only find a vehicle that's right for them, but also one that best fits their budget

Search Our New Inventory

Pre-Owned Inventory FAQ

How can I know the vehicle is in good driving condition?

Our pre-owned inventory is laden with a variety of reliable vehicles that are tested for quality in-house by our certified service technicians before being sold.  Feel free to test drive the vehicle of your choice and get behind the wheel before you buy to ensure that everything is up to your standards.

What is the difference between pre-owned and certified pre-owned?

A certified pre-owned vehicle is a used model that has undergone a rigorous and intensive multi-point inspection process to ensure its reliability.  Not that our regular pre-owned vehicles aren't reliable, but to achieve the certified pre-owned status a vehicle must meet certain criteria as per our dealership requirements.

How do I know I am getting the best price?

Here at our Acura dealership, we offer only the best vehicle prices in the greater Gainesville area.  Priced based on local market research, our stock of new and used vehicles are the most affordable that you'll find near Palatka.

Search Our Used Pre-Owned Inventory

Service FAQ

What type of services do you offer?

At our Acura of Gainesville service facility, we offer a variety of affordable automotive services for your vehicle, including oil and filter changes, tire pressure evaluations, brake inspection and repairs, tire rotations, cabin air filter replacements, transmission service, and exterior body repairs.

How can I book an appointment?

The easiest way to book an appointment with us is by visiting our website and navigating under the 'Schedule Service Appointment' tab.  Here, you'll be able to find a time that's best suited for your schedule, but if you still have trouble we ask that you call us and speak with a service tech directly about scheduling a service appointment.

Are there ever any deals on servicing?

Our service specials fluctuate and are constantly changing, so it's important to always check our website or call us to see what our on-going service specials are for that month.

Schedule Service

Parts FAQ

How can I order parts?

Using the Parts Request form on our website, customers are able to search for and order specific parts for their vehicle before ever stepping foot into the dealership.

What type of parts do you offer?

Here at Acura of Gainesville, we offer a variety of OEM replacement parts and accessories for your vehicle, including new internal components, engine parts, interior trim pieces, exterior body panels, headlights, taillights, batteries, etc.

Where do you get the parts from?

We pride ourselves on using only OEM replacement parts to fix your vehicle with which we get directly from the manufacturer to ensure that every part is form-fit and professionally tailored for your specific vehicle.
Parts Department

Finance FAQ

How can I know if I am pre-approved?

The easiest way to find out if you are pre-approved is to go under the 'Finance' section on our website and fill out the Pre-Approval form with your personal information.

What is the financing process like?

Auto financing can be stressful, but here at Acura of Gainesville we prioritize your experience by offering a hassle-free and transparent financing experience from start to finish.

What will a finance application do?

A finance application allows our financial analysts to gauge your financial status before ever stepping foot into our dealership to ensure that you are pre-qualified to be searching for a new or used vehicle from our inventory.
Finance Department

General FAQ

Where are you located?

Our Acura of Gainesville dealership is located on 3435 N. Main Street in Gainesville, FL.

How can I get ahold of someone?

You can contact us online, by phone, or by visiting us in-person at our dealership in Gainesville to best get ahold of an associate.

Why should I buy from Acura of Gainesville?

Not only is our Acura of Gainesville dealership the ideal location for you to buy your next vehicle from, but we also offer the most dependable and friendly customer services from our dedicated staff team.  Enjoy affordable pricing and transparent financing services when you shop with us today and enjoy a stress-free car-buying experience from the moment you step foot onto our lot.

Do you accept trade-ins?

Yes, we do accept trade-ins.  To learn more, ask to speak to a member of our service team to find out your options when trading in your old vehicle.